Premier Service Standards for Sellers

If you are selling your first property, the prospect can be daunting. If you've sold properties in the past, there may be several elements of the process that you would prefer to do differently. For these reasons, we've established Pacific Union GMAC Real Estate’s Premier Service Standards.

Premier Service Standards are practices and standards to which Pacific Union is firmly committed. You will be provided with a clear road map of what it takes to make a successful sale. We let you know, step-by-step, the levels of support and customer care you can expect from your Pacific Union sales agent.

We developed our Premier Service Standards based on many years of experience and believe they are the reason so many people choose Pacific Union.

...Linda blended the kindness and good humor to which we were accustomed with professionalism, candor, integrity, and keen attention to detail. Her analyses of the local market were lucid and thorough. She made herself readily available to us via phone and email and responded promptly to questions and concerns...
...From the very beginning Linda intently listened to my complex goals of financial wealth building, living situation, and family aspirations. Taking into account my employment, pay cycles and other factors Linda always kept her eye on the prize and helped me get into a new home that met and exceeded all of my expectations.[...]At all points during the transaction I was constantly informed with nearly daily updates. At no point ever did I ever feel “out of the loop” and all details were covered...
...She got a wonderful group of painters and a color expert to make our house shine. Linda also brought two lady stagers that made our house into a show-case. She worked every day to make sure that everything was going as planned. After the painting and staging we couldn’t believe it was the same old cluttered house, it looked beautiful! Sure enough, we sold our home at top dollar extremely fast in a declining market. We consider ourselves very lucky to have worked with Linda, we had worked with other realtors in the past, but we have never seen a more dedicated and hard working realtor than Linda.
Linda is a spectacular negotiator, highly responsive and knowledgable. A true client advocate. I recommend her unconditionally.
Linda thank you for helping us find a home that we love. You made our transition to California from the East Coast so smooth. We truly appreciated everything you did for us; helping us locate schools, getting in touch in neighbors and providing us with a "Neighborhood Tour" so we could be confident about our purchase. Your level of professionalism and service is unparalleled!
Linda was terrific, calm, knowledgeable and helpful at every turn. When the deal seemed to be heading south she gave us time to think and didn't pressure us at all. And when things needed to get done she made sure to follow through even when she was on vacation. Buying a house is always stressful but we made it through and Linda was terrific at every twist and turn.
...I am in the marketing world and you have just blown the doors off of personalized service!
We cannot thank you enough for all the preparation and work that you put into the sale of the house. It surpassed our expectations!
Linda is a woman of integrity who keeps her commitments. She has a tremendous amount of energy and gets things done.
I worked with Linda for many years and together we closed many multi-million dollar deals. Linda always works at the highest level of professionalism and integrity. She is very tenacious, hard working, and has great customer relationship skills. She is a great person to have on your team.
Linda is dynamite! She is brilliant at making connections and producing results. I unconditionally recommend her.
I have worked with Linda for close to 10 years and in that time I’ve watched her negotiate deals in the millions. She approaches every sale as if it’s her only job at the time. She’s thorough, precise, and fun to work with. I’ve always enjoyed working with Linda, her professionalism and the way she approaches her job make customers and co-workers alike want to work with her.
Linda is a fabulous listener who helps her clients realize their true interests. She's thorough, caring, devoted and, because she's also a lot of fun, she forms sincere long term relationships with nearly everyone she works with. I have unwavering confidence in her representation.
You are an amazing real estate agent - I am so thankful for all of your hard work and for keeping us fully clued in to the situation.